FREQUENTLY ASKED QUESTIONS
Who are Pinball Expres?
Pinball Expres was founded in 2013. The company doesn’t trade under any other names and is not affiliated with any other websites or retailers. We are based in San Francisco, occupying four converted barns, where we have our offices and distribution Center.
We have quickly grown to become the leading retailer of home games room equipment, specializing in high quality products sourced from the premier manufacturers in the USA, UK, Europe and around the world.
Award Winning Customer Service
We have won many prestigious national awards which demonstrates our dedication to providing our customers with world class customer service, a choice of amazing products, expert buying advice and after sales care, from a company which has an unrivaled reputation for being the best in the market. Winning one, let alone as many as we have, is no mean feat.We have beaten off competition from companies such as John Lewis, Argos, Currys, Virgin, TopShop, and Red Bull.
Do we offer Price Promise?
Yes, we do. Simply call us or email us with the details of the product you wish to buy, the competitor you have seen it cheaper with, along with the price. We will beat any like for like offer, as long as the product, service and terms are identical. The item must also be in stock.
But… there are a number of websites that have either been abandoned, don’t really sell what we sell and so don’t update their prices when the manufacturer does, or don’t offer exactly the same quality of product/specification/accessories/service that we do. We therefore reserve the right not to match or beat these companies. We use your information in accordance with the Data Protection Act of 1998.
Should you encounter any problems with our website when purchasing please contact us by phone on +1 661 529 29484 or by email
How do i Track my Order?
If you would like to track your Zuman Games order, please contact us on +1 661 529 2948 or email us at sales@pinballexpres.com
Do we Offer Discount?
Yes We offer discount on bulk orders. Kindly reach out to our online chat support for more help.